The National Health Insurance invites qualified and professional applicants to apply for the post of Deputy Director.
The Deputy Director of the NHI division supports the Director by supervising, guiding, and managing the National Health Insurance (NHI) various departments. Reporting directly to the Director, The successful candidate will communicate organizational goals and operational plans to all levels and assist the Director with strategic planning and the coordination of programs, projects, and policy positions for the National Health Insurance.
Major Responsibilities
- Establishment of strategic goals and formulating plans to make sure goals are met.
- Align all resources to achieve the highest value for the Board
- Plan, prioritize and develop the strategy for NHI that complies with the Board’s vision
- Create and cascade goals for the organization’s teams and individuals that align with the strategy
- Plan and prioritize customer, employee and organization’s requirements
- Drive overall operations to comply with performance metrics
- Developing and implementing broad policies and goals for National Health Insurance in conjunction with the Director and senior management.
- Identify issues and lead negotiations of initiation and renewal of the Provider Service Level Agreements with NHI healthcare network providers
- Manage relationships with healthcare providers and the other key stakeholders in the delivery and reimbursement of healthcare services
- Drive revenue stability through an increase in compliance
- Provide the requisite organisational infrastructure to support and ensure the successful achievement of the function’s objectives.
- Makes recommendation regarding operational issues and implements changes, in consultation and upon approval by the Director and Board members.
- Participates in the annual strategic planning process and develop annual operational plans for National Health Insurance
- Ensure the working environment is healthy and safe
- Enhance the customer experience in the healthcare delivery process
- Performs other duties or special projects as required or as assigned by the Board.
List of Tasks & Duties:
- Main responsibilities remain the same with contributions, collections being consolidated under SI & A
- Direct and monitor the division’s line management functions.
- Lead the development of public relations and education initiatives related to the national health insurance
- Ensure that policies and procedures are established, documented and adhered to regarding the day-to-day operations of the Division.
- Conduct annual performance appraisals of direct reports and ensures that any follow-up action is taken.
- Prepares Report on National Health Insurance for inclusion in the Annual Report.
- Collaborates with the Director and other members of the senior management team in respect of legislative amendments related to the Social Security Board operations.
- Coordinates the administration of the day-to-day operation of the National Health Insurance
Requirements of the position:
A) Education
Master’s degree in business administration or equivalent qualifications.
Plus
Ten (10+) years’ experience at a senior management level.
B) Knowledge, Skills & Abilities
- Proficiency in leading and managing teams of five or more.
- Visionary leadership
- Ability to motivate the staff
- Effective management and delegation
- Communications and negotiations
- Sound forecasting and strategic planning skills.
- Excellent negotiating skills.
- Ability to communicate effectively both orally and in writing.
- Strong financial acumen.
Salary commensurate with experience, qualification, and skills.
Application Reference # – NHI-2025-EXT-001
or
Please send Resume/CV, cover letter and (two) 2 professional references to the:
Human Resources Manager
Social Security Board
P.O. Box 698
Road Town, Tortola
Virgin Islands
VG1110
dleslie@vissb.vg
Closing Date: January 31st, 2025
